Middlesex Consulting

Ridiculously efficient is the phrase that comes to mind when I think about Sam. I was an avid reader of Sam's articles and then I hired him for a consulting engagement to improve our service operations and develop service contracts. His research became the cornerstone of my strategy. I was particularly impressed by Sam's ability to provide statistical analysis and observational insight from data and customer surveys. No matter the issue we faced, Sam had gone through it and had recommendations on how to address it. Sam earns my highest recommendation for projects to grow service revenue. Nick Ousley

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