Nannychex

While they are not a tax preparation service, I am confident that we have properly covered our bases for both state and federal requirements for unemployment, medicare/social security and income taxes.

I had a few payroll issues that needed to be escalated to executive management, but once that occurred my issues were resolved with professionalism and making the customer happy.

Their communication was always quick, courteous, and helpful, and their services were exactly as advertised - convenient pay check services, all handled via email and direct deposit, super easy on us and our nanny I have no idea how I would have legally taken care of myself and my nanny without their help!

They have always been very helpful and responsive.

You call them and a real person picks up and helps you - unheard of in this day and age.

Nannychex helped me hire directly the right people to help care for my elderly mom, saving her a tremendous amount of money, while making it very easy for me to pay them and handle taxes.

Even answered my questions related to filing my taxes the following year when I no longer had a nanny.

After suffering sticker shock at the payroll offering of the placement company I used, I called around to a number of payroll services and nannychex won me over with their impressive customer service and lower prices.

Not only did they clean up the mess created by my old company but they always answer my calls and everyone I've worked with has been friendly and knowledgable.

I can't remember the last time I experienced such genuine customer service or a company so committed to customer satisfaction.