Luis is incredibly hardworking and intelligent with the work he does! I found him from the Quickbooks ProAdvisor and feel very fortunate. He's helped on the bookkeeping for both with our cannabis business and our other business. Not having a lot of time is a common issue for most business owners and Luis helped ease the stress of that by taking on the tedious yet important tasks that I didn't have time for. His expertise, demeanor and willingness to help in any way are the reason we're keeping him! Find a bookkeeper than you can trust like Luis.
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He has always been willing to jump on a phone call or Zoom meeting and walk me through something that I may be stuck on in Quick Books, whether it be as simple as a QB feature I don't understand or an in-depth review of our reports.
I was able to secure the loan, it was forgiven and he even helped me with an additional SBA loan.
I have been with them for a few years now and in 2020 they stepped up big time to provide assistance with PPP loan documents and made sure any reports we needed were available.
They have also worked collaboratively with my CPA to ensure my tax returns are done on a timely basis, while keeping me out of trouble.
He is responsive, available and genuinely wants to assist in guiding us to learn how to manage and maximize our financials.
Not only did he clean up my books, he helped me understand the root cause of the issue and what I could do to prevent future issues in Quickbooks.
Not having a lot of time is a common issue for most business owners and Luis helped ease the stress of that by taking on the tedious yet important tasks that I didn't have time for.
He patiently answered all my questions and also gave me a very detail walk through to QBO and I am very confident to work on my own books now!
So thankful to find Serrano Bookkeeping for my small business accounting.
Very detailed and patient and really took his time with me to help me solve my bookkeeping problems & Taught me how to keep my books in shape.
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