Waterford Business Solutions
James has been great working with us the past year, and we look forward to his help for years to come. He is knowledgeable and works diligently to answer our questions, anytime he is uncertain he is upfront with us but he tells us that he will find out, and every time that,s exactly what he has done. What I have loved about working with him is that he is personable and makes me feel like a close friend and part of the family. He has gotten to know my kid's names and when we talk asks about them, I also received a holiday card from him and a welcome package. James' communication goes beyond just phone calls, he uses video conferencing and his personalized letters help put a finishing touch on everything.
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Sentiment Analysis
I have reached out to several different companies and stopped once I worked with James Griner I will not work with anyone else.
Very experienced in accounting for the construction trades.
I interviewed two other services that told me they couldn't accomplish what I wanted and Waterford continues to update me on a weekly basis which allows me to quickly adapt to a challenging environment.
Having him a mere “phone call away” has pulled us out of many a difficult situation, and we are deeply appreciative of the concern and care he has shown us.
I personally am involved with James on a professional level and I am very impressed with his dedication and professionalism.
James Griner and Waterford Solutions have been a life saver in the process while changing dispatch and accounting software.
The money I spend with them is well spent for value of advice I get back in return.
James kindly and patiently guided me through setting up our books and gave me all of the “ins and outs”, sharing his hard-earned years of wisdom generously (we even shared many a much-needed laugh!
Was able to help me with a really hard situation!
Over the last few weeks, I worked with James Griner to assess requirements for the implementation of a CRM for my business, more specifically a field service ticketing system.
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