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A pending transaction means that you have withdrawn funds, written a check that has been processed or used your debit card to make a purchase against your checking account. All transactions are processed overnight during our end of day processing. This means that a transaction is normally pending for about one day and will post to the account on the next day's business.

Checks and cash deposited with a video banker or enhanced self service will be available immediately. Note the check deposits may require a hold depending on the source of funds.

Bill Pay is a free service that allows you to pay any business or individual with a mailing address in the United States and Puerto Rico. You can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter, or relative.

In the STAR mobile app select the mobile deposit icon at the bottom of the screen. Enter the account to deposit to and the amount of the check then select "Capture Image". Take a picture of the front and back of the check. Verify your information and submit your deposit. After you submit, you can deposit another check or view the receipt. Check your email for updates on the status of your deposit. Remember to properly endorse the back of the check with your signature and "For mobile deposit only."

If a Bill Pay check is lost in the mail, a stop payment can be issued free of charge, 10 business days after it was sent (processed). If you would like to stop a Bill Pay check prior to this date, there is a $37.00 stop payment fee.